Privacy Policy
Last Updated: 15 January 2026
tarinovex ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at tarinovex.com or use our financial analysis services.
By accessing our services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our services.
Information We Collect
We collect several types of information to provide and improve our services for investment professionals in Australia. The data we gather falls into categories based on how it's obtained and its purpose.
Personal Information You Provide
When you register for our platform, contact us, or sign up for courses, you might provide:
- Full name and professional title
- Email address and phone number
- Professional credentials and certifications
- Company name and business address
- Payment information (processed through secure third-party providers)
- Course preferences and learning history
Automatically Collected Information
Our systems automatically log certain information when you interact with our platform:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited and time spent on each page
- Referring website and search terms used
- Device identifiers and mobile network information
Professional Usage Data
As you use our financial analysis tools and educational resources, we collect data about your interactions to improve your experience and provide personalized recommendations. This includes course completion rates, tool usage patterns, and content preferences.
How We Use Your Information
The information we collect serves specific purposes that directly benefit your experience and our ability to deliver quality financial education services.
| Purpose | Description | Legal Basis |
|---|---|---|
| Service Delivery | Providing access to courses, analysis tools, and educational materials you've requested | Contract performance |
| Account Management | Creating and maintaining your user account, processing registrations and managing subscriptions | Contract performance |
| Communication | Sending course updates, responding to inquiries, and providing customer support | Legitimate interest |
| Platform Improvement | Analyzing usage patterns to enhance features, content quality, and user experience | Legitimate interest |
| Security | Detecting and preventing fraud, unauthorized access, and other security threats | Legal obligation |
| Marketing | Informing you about new courses, features, and relevant educational opportunities | Consent (opt-out available) |
We don't sell your personal information to third parties. Any data sharing occurs only with service providers who help us operate our platform, and they're contractually obligated to protect your information.
Data Sharing and Disclosure
We share your information only in limited circumstances, always with appropriate safeguards in place.
Service Providers
We work with trusted third-party companies that help us deliver our services. These might include:
- Cloud hosting providers who store our platform data
- Payment processors who handle financial transactions securely
- Email service providers for course notifications and communications
- Analytics platforms that help us understand user behavior
- Customer support tools that help us respond to your inquiries
Important: All service providers are carefully vetted and bound by strict confidentiality agreements. They can only use your data for the specific purposes we authorize, nothing more.
Legal Requirements
We may disclose your information if required by Australian law, court order, or government regulation. This includes responding to valid legal processes or protecting the rights and safety of tarinovex, our users, or the public.
Business Transfers
Should tarinovex merge with another company or transfer ownership, your information may be part of the transferred assets. You'll be notified of any such change and given options regarding your data.
Your Privacy Rights
Under Australian privacy law and our commitment to transparency, you have several rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Inaccuracies
Update or fix any incorrect or outdated information in your account at any time through your profile settings.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Restrict Processing
Limit how we use your information in certain circumstances while maintaining your account.
Data Portability
Receive your data in a structured, commonly used format that you can transfer to another service.
Opt-Out of Marketing
Unsubscribe from promotional emails while continuing to receive essential service communications.
To exercise any of these rights, contact us at help@tarinovex.com with your request. We'll verify your identity and respond promptly.
Data Security Measures
We take protecting your information seriously and have implemented industry-standard security measures across our systems.
Technical Safeguards
- End-to-end encryption for data transmission using TLS 1.3 protocol
- Encrypted data storage with AES-256 encryption standards
- Regular security audits and vulnerability assessments
- Multi-factor authentication options for user accounts
- Firewall protection and intrusion detection systems
- Secure backup systems with redundant storage locations
Administrative Safeguards
Access to personal information is restricted to authorized personnel who need it to perform their jobs. All staff members undergo security training and sign confidentiality agreements. We maintain detailed access logs and conduct regular reviews of who can access what data.
While we implement robust security measures, no system is completely impenetrable. We encourage you to use strong, unique passwords and enable two-factor authentication on your account. If you notice any suspicious activity, contact us immediately.
Data Retention and Deletion
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Retention Periods
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account plus 2 years | Service provision and legal compliance |
| Course Records | 7 years from completion | Educational records and certification validation |
| Payment Records | 7 years from transaction | Australian tax and accounting requirements |
| Support Communications | 3 years from last contact | Quality assurance and dispute resolution |
| Marketing Preferences | Until withdrawal of consent | Respect for your communication preferences |
| Usage Analytics | 26 months from collection | Platform improvement and reporting |
When data reaches the end of its retention period, we securely delete or anonymize it so it can no longer identify you. You can request earlier deletion by contacting our privacy team, though we may need to retain certain information to comply with legal obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze how you use our platform.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality like maintaining your login session and remembering your preferences
- Analytics Cookies: Help us understand which pages are popular, how long visitors stay, and where improvements are needed
- Functional Cookies: Remember your choices like language preferences and course bookmarks
- Performance Cookies: Monitor site speed and identify technical issues that need fixing
You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies may affect site functionality. Essential cookies are necessary for the platform to work properly and can't be turned off without breaking core features.
International Data Transfers
While tarinovex primarily operates in Australia, some of our service providers are located overseas. When we transfer data internationally, we ensure appropriate safeguards are in place.
Data may be processed in countries including the United States, Singapore, and members of the European Union. We only work with providers who maintain equivalent or superior privacy protections compared to Australian standards.
All international transfers are governed by standard contractual clauses approved by relevant privacy authorities, ensuring your information receives consistent protection regardless of where it's processed.
Children's Privacy
Our services are designed for investment professionals and are not intended for individuals under 18 years of age. We don't knowingly collect personal information from children.
If you believe we've inadvertently collected information from someone under 18, please contact us immediately at help@tarinovex.com so we can delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through:
- Email notification to your registered address
- Prominent notice on our website homepage
- In-platform notification when you next log in
The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our services after policy changes indicates acceptance of the updated terms. If you disagree with modifications, you may close your account before the changes take effect.
Australian Privacy Principles Compliance
tarinovex is committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern how we handle personal information, including collection, use, disclosure, and storage practices.
We're registered with the Office of the Australian Information Commissioner (OAIC) and adhere to their guidelines for protecting personal information. If you have concerns about how we handle your data, you have the right to lodge a complaint with the OAIC.
Contact Our Privacy Team
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, we're here to help.
Email: help@tarinovex.com
Phone: +61 7 5523 9912
Mail: Privacy Officer, tarinovex
4/14 Grenfell St, Adelaide SA 5000, Australia
We aim to respond to all privacy inquiries within 5 business days. For complex requests, we may need up to 30 days and will keep you informed of our progress.